1) Support

By Clicking on EVO masterclass support you can get e-mail support for all inquiries concerning the tests and technical issues of EVO. The mail will reach the EVO test coordinators at CERN

• Joao Fernandes
• Marek Domaracky
  

and the supporting Slovak part of the Caltech EVO/VRVS team,

• Viktor Michalcin
• Ratislav Adamek
• Martin Harcar

If You want to do further tests or need help outside the test sessions, they are able to provide technical support every day from Monday to Friday, from 10 AM, to 4 PM central European time.

2) Instructions

• EVO registration and guide for masterclass users
  http://vk.upjs.sk/masterclasses

• EVO entrance and documentation
  http://evo.caltech.edu/

• For use of an H.323 system with EVO (Might downgrade audio!): In Koala go to Configuration-> Videoconference Client and change client to EVO H323, type IP of your H323 and make sure that codec is H261 - instruction about h323 can be found on page 18
  http://evo.caltech.edu/evoGate/Documentation/EvO_Manual_EN.pdf

• The CERN  AVC section made two tutorials, which you can reach via:
  http://it-multimedia.web.cern.ch/.../flash/EVO_tools http://it-multimedia.web.cern.ch/.../flash/EVO_bridge

• Quick guide to setup local displays
  local_setup_instructions_draft_corrected.pdf

• EVO frequently asked questions
  http://evo.caltech.edu/evoGate/FAQ/

3) Video Conference Practice Sessions

In 2008, we will conduct a 16 day EVO test session period from January 17th to February 1st according to almost the same schedule as for the Masterclass project days, see here. The tests have to be performed with exactly the same equipment and in exactly the same room as the real event. Before the test, please read the test requirements (.pdf file), and make sure that you are equipped with an echo-cancelling device.